Maidless Satisfaction Guarantee — Ontario
Every Maidless clean in Ontario comes with a 100% satisfaction guarantee. If anything was missed or didn't meet the standard we committed to, we come back within 48 hours and re-clean the affected areas at no charge. No arguments, no hassle, no "that's outside our scope."
What the Guarantee Covers
The guarantee covers any area that was booked and paid for but wasn't cleaned to a professional standard. If you booked a deep clean with inside-oven cleaning and the oven wasn't cleaned properly — that's covered. If a bathroom was rushed and grout wasn't scrubbed — that's covered. We don't debate what's reasonable. If you're not satisfied, we come back.
What It Doesn't Cover
The guarantee doesn't cover services that weren't booked. If you booked a standard clean and want inside-oven cleaning, that's a deep clean add-on — book it next time. The guarantee also doesn't cover damage claims unrelated to cleaning quality; those are handled through our liability insurance.
Why This Matters in Ontario's Market
Many Ontario cleaning services have no published satisfaction guarantee. Of those that do, many quietly make it difficult to claim — short time windows, restrictions on what qualifies, or subjective standards for "acceptable." Maidless's guarantee is simple: not satisfied, we come back. Period. This is how we operate in BC and how we operate in Ontario.