What Professional Cleaners Won't Clean in Ontario — 2026
Professional residential cleaning services have standard exclusions. Understanding these before booking avoids surprises on the day of the clean.
Standard Exclusions (All Legitimate Services)
- Biohazards: Blood, feces, urine, vomit, rodent droppings — require certified biohazard remediation, not residential cleaning.
- Mold and mildew remediation: Surface mold on tile grout is cleaned; structural mold requires licensed remediation.
- Pest waste: Rodent droppings, insect infestations — require pest control first.
- Personal laundry: Most services won't handle laundry.
- Exterior windows: Ground-floor exterior windows may be included; upper floors require window cleaning specialists.
- High fixtures without proper equipment: 14-foot ceilings require extension tools; many services stop at standard reach.
What IS Included That Many People Don't Realize
- Inside oven (deep clean and move-out only)
- Inside fridge with shelves removed (deep clean and move-out only)
- All cabinet and drawer interiors (deep clean and move-out only)
- Baseboards throughout (deep clean only, not standard)